OPSSC Team

Office of the Provost Shared Service Center

Christopher provides comprehensive financial oversight and strategic direction for Academic Affairs budget, including short- and long-term planning and forecasting. This involves overseeing the shared service center, FP&A management, sponsored grant activity, and ensuring operational effectiveness through strategic initiatives and process optimization. He champions efficiency efforts, manages financially related large scale projects, and leads the Office of the Provost Shared Services team to align financial goals with the University’s mission.

Vania is responsible for overseeing all operational, financial, and human resources aspects of the shared services center. This includes managing daily operations, budgeting, financial reporting, and payroll, as well as developing and implementing policies and procedures. She also advises senior leadership on financial and HR matters, provides high-level guidance to various academic units, ensures compliance with university policies and regulations and collaborates with other central university departments to ensure seamless operations and consistent service.

Oli provides critical administrative and operational support to the Shared Services Center (SSC) and the departments it serves. They manage complex calendars, prepare detailed meeting minutes, and manage the General Inquiry (GI) ticket queue to ensure timely and accurate response to departmental needs. Oli is responsible for producing monthly budget reports, serving as backup payroll preparer, managing dual employment documentation, and coordinating effort reporting in compliance with institutional and state requirements. They lead the planning and execution of staff trainings and retreats and support strategic communication efforts through the SSC website, internal newsletters, presentations, and the development of standard operating procedures. Additionally, Oli manages special projects that strengthen operational efficiency and service delivery across the SSC.

Fawn is responsible for providing complex financial analysis, monitoring financial performance, developing and managing financial models, preparing reports, and maintaining forecasts on the financial positions of units within academic affairs.

Derek is a Senior Specialist in the Provost’s Shared Services Center, providing pre- and post-award support for grants. He assists with proposal budgets, develops spending projections, and tracks spending on grant-related projects and accounts. He also serves as a liaison between faculty, departments, OSP, OCGA, and SSC, and supports process improvements to streamline research administration.

 


Operations Team

Mike is responsible for leading process improvement projects, overseeing the RT system functionality and process workflows, and supporting the Director in campus wide shared service center initiatives. Mike also serves as a backup approver for shared services center transactions and as a primary PAW approver for the Provost Office.

Rachel leads and supports the Business Operations Team (BOT) in their daily processing of department-driven payroll, hiring, accounting, and procurement activities. She manages the center’s Request Tracker (RT) ticketing system, serving as the main point of contact for any escalations, and is responsible for reviewing and approving all transactions processed by the BOT, ensuring compliance with the policies and deadlines set by the central units.


The Business Services Specialists

The Business Services Specialists are responsible for the daily execution of Human Resources and Payroll functions. Their duties include preparing bi-weekly payroll, managing the onboarding process for a significant volume of new hires each semester, and processing a high volume of HR and hiring-related requests. Additionally, they run position management for their assigned departments and maintain strict adherence to confidentiality policies for all personnel data. They are instrumental in ensuring the accurate and seamless operation of HR and payroll services within the OPSSC.

NOTE: Assignments for the operations team are for payroll only, finance is assigned by workload. Any of our specialists will be able to assist you with finance-related transactions. 

 

  • 10097 – Individualized Study Program (INDS)
  • 10113 – Social Work
  • 10216 – Center for Global Engagement (CGE)
  • 10218 – Faculty Development Center (FDC)
  • 10282 – Institutional Research, Analysis & Decision Support (IRADS)
  • 10322 – Academic Engagement and Transition Program (AETP)
  • 10326 – Office of Vice Provost/Dean (OVPD)
  • 10718 – Sherman Center
  • 10247 – McNair Scholars Program
  • 10253 – Upward Bound Math/Science Center (UBMS)
  • 10254 – Classic Upward Bound Program (CUB)
  • 10288 – LSAMP
  • 10489 – Office of Academic Opportunity Programs (AOP)
  • 10566 – Faculty Senate
  • 10363 – Provost Office

For SSC related inquiries:

 Call Us

Submit General Inquiry RT Ticket