*Important* AAOU SSC RT System Down - 6/30/2023
Good Afternoon,
It was brought to our attention that our RT system experienced an unknown background error that prevented the submission of RT tickets for most of today, 6/30/2023. We have coordinated a solution with DoIT, and believe the issue to now be resolved.
If you submitted a ticket to us today, 6/30/2023, and did not receive an RT confirmation email, your request was not received by our team, and your RT ticket will need to be resubmitted in order to be processed.
We apologize for any inconvenience this causes, and thank you for your patience. Have a great weekend and 4th of July holiday.
Best,
Mike Renda
Assistant Director
Posted: June 30, 2023, 5:03 PM